Cancellation Policy

1. Account Cancellation

You may cancel your Javoltan account at any time. To do so:

• Log into your account
• Go to Account Settings
• Select "Cancel Account"
• Follow the confirmation steps

2. Virtual Currency and Items

Upon account cancellation:

• All virtual currency will be forfeited
• Virtual items and achievements will be lost
• Account history will be archived
• No refunds will be issued for virtual purchases

3. Event Registrations

For virtual event cancellations:

• Cancel at least 24 hours before the event
• Automatic refund of any virtual currency entry fees
• Late cancellations may forfeit entry fees
• No-shows are treated as late cancellations

4. Premium Features

For premium feature cancellations:

• Cancel before the next billing cycle
• Access continues until the end of the current period
• No partial refunds for unused time
• Automatic renewals stop immediately

5. Data Retention

After account cancellation:

• Personal data is handled as per our Privacy Policy
• Some data may be retained for legal purposes
• You can request complete data deletion
• Backup data may persist for up to 30 days

6. Reactivation

If you wish to reactivate your account:

• Reactivation possible within 30 days
• Previous username may be reserved
• Some account history may be restored
• Virtual items and currency cannot be recovered

7. Contact Us

For assistance with cancellations or account matters, please contact us through our contact page.